Delivery Costs

Uk Mainland Only

FREE delivery for all orders over 10+ unit

1-9 items:

• Royal Mail 3-4 working day* £5.95 + vat
• Courier Tracked Service** £7.45 + vat
• Special Deliveries - If you require special delivery courier options, please contact us for price on request.

The above lead times are for the UK Mainland only. Deliveries to the Scottish Highlands and Islands may vary slightly. See alternative delivery options below.

Northern Ireland, Scilly Isles, Isle of Man

• 1-9 Products Royal Mail Service 3-5 working days £5.95 + vat from despatch*
• 10 or more items Courier Tracked Service £21.75 + vat from despatch**

Channel Islands

• 1-5 products Royal Mail Service 3 - 5 working days £5.95 from despatch*
• 6-15 products Royal Mail Service 3 - 5 working days £17.00 from despatch*
• 16-30 products Royal Mail Service 3 - 5 working days £28.30 from despatch*

All other Countries POA

*All delivery times are from despatched date which is subject to individual product stock and availability.

**Tracked services is not next day, but enables you to keep track of delivery once your order has been despatched.

For those items in stock and ready to despatch we’ll aim to ship within 24 hours of order (same day if ordered before 2:30pm on Thursday). For orders received on a Friday, over the weekend or a UK Bank Holiday it will be despatched on the next working day.

Garments requiring Embroidery or Monogramming, or garments being Made to Order are subject to extended lead times. You will be advised of these at time of order.

All prices exclude VAT

Delivery Info

The courier service we use requires a signature for proof of delivery. If you don’t think you’ll be at home to receive your parcel, please give us an alternative address that would suit you better – for example, your work address.

If You Are Not In - The couriers will leave a notice card with contact details explaining any next steps in order for you to receive your order.

Contacting Us - If you have any specific queries regarding delivery, please contact us at [email protected] or alternatively call us on +44 (0)116 255 6326 and we will do everything we can to help. Please note our office hours are 9am to 5pm GMT, Monday to Thursday and 9am to 3:30pm GMT Friday.

Returns

We will gladly exchange or refund any unworn 'Stock’ item for a full refund up to 28 days after delivery, so long as they are fit to be returned to stock.'Made to Order’, Embroidered and Monogrammed garments cannot be exchanged unless faulty or incorrectly supplied by ourselves. Please note that when returning your garments you are responsible for them until they are safely received at our premises. We recommend using a registered postal service.

Please complete the returns form on the back of the despatch note, (if you are photocopying the returns from so that you can keep the oroginal then would you also please enclose a copy of the despatch note in the parcel).

Return the parcel to the address below.

RETURNS DEPARTMENT
GRAHAME GARDNER LIMITED
BOSTON ROAD
HORNCASTLE
LINCOLNSHIRE
LN9 6HU